Choose a page

GENERAL TERMS AND CONDITIONS OF SALE

INTRODUCTION

These general conditions of sale (hereinafter only 'General Conditions') govern the sale of products marketed through the site from www.landicollezioni.com. All contracts for the purchase of products concluded through the site www.landicollezioni.com will be governed by these General Conditions.

The site www.landicollezioni.com is registered and managed by the company Landi Confezioni srl with headquarters in Empoli, via Mario Fabiani 60 with which all the purchase contracts stipulated through the site in question will be concluded. All products sold on the Landi Collezioni e-shop are covered by the legal guarantee. The material is sent with an accompanying invoice.

ACCEPTANCE OF THE GENERAL TERMS OF SALE

The contract stipulated between Landi Confezioni srl and the Customer will be concluded following the acceptance, even if only partial, of the order by Landi itself, which reserves the right, at its sole discretion, to accept or not the orders that will be formulated through the website www.landicollezioni.com. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions transcribed below. These General Conditions refer only to "consumer" Customers (hereinafter "Customers"), ie to natural persons who purchase products through the site www.landicollezioni.com, for purposes not related to their professional activity. The Customer undertakes, once the purchase procedure provided for by the site www.landicollezioni.com has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step to purchase, as well as of the specifications of the purchased Product. It is strictly forbidden for the Customer to enter false and / or invented and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications with the personal data. and the e-mail address must be exclusively their own real personal data and not those of third parties or fictional ones. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. It is also forbidden for minors to make recordings. The Seller reserves the right to legally pursue any violation and abuse.

ORDERS AND METHODS OF PURCHASE OF PRODUCTS

The Customer can only purchase the products present in the Landi Collezioni e-shop at the time the order is placed. These products can be constantly viewed at the address (URL) https://www.landicollezioni.com Any information and any image of the products offered for sale that is available to customers, must be understood as merely illustrative, and cannot be considered binding for the determination of the characteristics of the Products. All information supporting the purchase is intended to constitute a simple aid for the customer and therefore cannot in any way be considered referable to the real characteristics of each individual product. The order made by the Customer will be considered accepted only if confirmed by Landi through an e-mail reply sent to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of receipt of the order and a Customer Order Number, to be used in any further communication with Landi. The message will re-propose all the data entered by the Customer, the latter undertakes to verify the correctness of such data and to promptly communicate any corrections. In case of non-acceptance of the order, Landi undertakes to promptly notify the Customer. Landi reserves the right to notify the customer of any acceptance or final cancellation of the order within 48 hours of order confirmation. Orders received on the days before holidays and holidays will be processed starting from the first working day. The prices indicated on the website www.landicollezioni.com are intended to be formulated for the public and, therefore, include VAT and transport and delivery costs. Landi reserves the right to change prices at any time, without prior notice. The delivery times indicated on the Site are to be considered purely indicative and not binding for Landi. However, the Seller undertakes to do everything in its power to respect the delivery times indicated on the Site. It is understood that the Seller must deliver the products purchased by the Buyer within a maximum time of 30 (thirty) days from sending. confirmation of the order to the Buyer. The Seller cannot guarantee that the availabilities indicated on the Site are always correct. In the event that a product ordered by a Buyer is not actually available, the Buyer will be promptly informed by the Seller of this circumstance and any payment already made by the Buyer will be promptly refunded.

RIGHT OF WITHDRAWAL

Pursuant to art. 64 and following of Legislative Decree no. 206/2005, if the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a VAT number in the order form to Landi), he right to withdraw from the contract, within 10 days from the delivery date, for any reason, without any penalty and without prejudice to what is indicated in the following point 3 of this article. To exercise this right, the Customer must make the return request by accessing their profile on www.landicollezioni.com, and following the procedure shown. Landi will send by email to the Customer communicating the authorization number which must be attached to the outside of the casing in which the product will be physically placed and sent to Landi within 10 days of authorization.

The right of withdrawal is subject to the following mandatory conditions:

(a) the law applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product (eg accessories, etc ...);

(b) the purchased good must be intact and returned in the original packaging, complete in all its parts with an additional package to limit damage to the original packaging, and must bear the return authorization code issued by Landi;

(c) the asset subject to the exercise of the right of withdrawal must be returned in a normal state of conservation, as it has been kept and possibly used with the use of normal diligence: therefore products used that show signs of damage or damage will not be accepted dirt and consequently can no longer be considered intact;

(d) the asset subject to exercise of the right of withdrawal must be provided with a tag, bearing the barcode of the item; should the goods have a code other than that indicated on the invoice, the return will not be accepted and the product will be made available to the customer for its return, simultaneously canceling the request for withdrawal;

(e) the shipping costs for returning the goods are free;

(f) the shipment, until the certificate of receipt in our warehouse, is under the full responsibility of Landi;

(g) Without prejudice to any repair costs for damage to the original packaging, Landi will refund the customer the full amount already paid, within 14 days from the return of the goods, by means of a reversal of the amount charged to the credit card. , Paypal or by bank transfer. In the latter case, it will be the customer's responsibility to promptly provide the bank details on which to obtain the reimbursement (ABI Code - CAB - Current Account of the invoice holder).

The right of withdrawal is lost for lack of the essential integrity of the property (packaging and / or its contents), in cases where Landi ascertains:

1) failure to affix the authorization form issued by Landi on the outer wrapping of the shipped package;

2) the lack of the external packaging and / or the original internal packaging;

3) the absence of integral elements of the product or anomalies in the product itself;

4) damage to the product for reasons other than its transport;

5) a state of dirt of the product due to its use, which has compromised its integrity. The costs and risks of transport for the return are fully borne by the customer.

The return of products that are not intact, deteriorated or without original accessories and equipment will not be accepted by Landi and will be returned to the sender with an increase in transport costs. In case of forfeiture of the right of withdrawal, Landi will return the purchased good to the sender, charging the shipping costs to the same.

ORDER CANCELLATION

It is possible to cancel your order within 4 hours of placing it by sending an email via Form Online, indicating the order number and reason for cancellation. If the order is refused upon delivery at the time of return to the company, the total amount will be refunded, excluding transport costs.

PAYMENT

It can be purchased on Landi Collezioni in different ways. All safe and guaranteed. All products sold on www.landicollezioni.com are covered by the legal guarantee. All the products are original.  

Advance bank transfer It is possible to make a payment by bank transfer in advance. The order will be processed after receipt of the credit, it is possible to speed up delivery times by anticipating by e-mail the copy of the bank account with the indication of the "cro". Payment must be made within 7 (seven) working days from the order date. The purpose of the bank transfer must include the order number, the date of the order, the name and surname and / or company name of the buyer. In the event that the customer does not comply with the payment times indicated, the order will be automatically canceled. The availability of the products will be assessed at the time of accreditation. The transfer must be made out to: LANDI CONFEZIONI Srl Via Mario Fabiani 60 50053 - Empoli (FI)

Monte dei Paschi di Siena EMPOLI IT 80 B 01030 37830 000001914469

Paypal and Stripe for credit card payments Both of these forms of payment are guaranteed and secure. The reference bank will authorize the debit of the amount relating to the purchase. In case of cancellation of the order by both the customer and in case of non-acceptance of the contract by Landi, the cancellation of the transaction and the reversal of the committed amount will be requested. The release times depend exclusively on the banking system, once the transaction has been canceled, Landi cannot in any case be held responsible for delays and / or damages caused by the banking system. At no time during the transaction with a credit card is Landi unable to know personal information relating to the holder of the same as the information is transmitted directly to the website of the bank that manages the transaction; therefore Landi is not responsible for any fraudulent use of credit cards by third parties when paying for products purchased on its site. Upon confirmation of the order, the credit card details will be transferred to Stripe via a secure connection in SSL (Secure Socket Layer) encryption, for authorization and debit Landi will in no case receive the card number. by receiving only the authorization provided by the card manager. An absolutely secure procedure that guarantees both subjects involved in the SSL transaction is the encryption system that guarantees against reading the information sent.  

Freight

Transport costs are free. If the products are to be delivered to a country not belonging to the European Union, please contact the company directly through the contact form on the site in order to get an estimate of the cost of shipping costs before proceeding with the order.

For information on any duties or taxes applied in the country of residence or destination of the products, the Purchaser is invited to inquire with the competent bodies of his country of residence or destination of the products. Any other costs, charges, taxes and / or duties that a given country may apply in any capacity to the products ordered under this contract are the sole responsibility of the Purchaser. The Purchaser declares that the lack of knowledge on his part of the costs, charges, duties, taxes and / or duties referred to in the previous paragraphs, at the time of sending an order to the Seller, cannot constitute grounds for termination of this contract and they cannot in any way be charged to the Seller.

Delivery time

Delivery refers to street level with insured express courier. Times vary according to some parameters such as the availability of the goods and / or payment acceptance. For available products times vary according to the city and destinations; for the islands the times are about 3/10 days, for the other cities 2/10 days, for shipments in the European community the times are about 3/10 days, outside the European community 3/10 working days except for any errors attributable to the courier or for reasons directly attributable to the customer.

Orders that have an advance bank transfer as payment: the material is sent as soon as it will be possible to verify the payment.

Receipt of Goods Upon delivery of the goods, the customer is required to check:

  • the integrity of the packaging In the event of tampering and / or breakage, the customer must immediately contest the shipment and / or delivery by putting the wording "WITH RESERVE TO CHECK GOODS" on the delivery document received by the courier. The customer must subsequently report any damage within 7 (seven) days of receipt of the goods.

In the event that the courier fails to deliver the goods for reasons directly attributable to the goods customer (Example: the customer or his representative is not present at the registered address) a notice will be issued to agree on a subsequent delivery or for collection - within 5 working days - of the goods ordered and in storage at the courier's warehouses. In the event that it is impossible to deliver to the address indicated by the customer at the time of the order, the same order will be canceled and storage costs will be charged. Privacy Landi guarantees that any information provided for promotional purposes will be treated in accordance with the LGS Decree. 196/2003.

Landi also informs that pursuant to Legislative Decree 196/2003, the user data provided at the time of signing the purchase order and / or completing the invoice are excluded from the consent of the interested party as they are collected on the basis of tax obligations / tax law, regulations and community legislation and, in any case, for the sole purpose of allowing the obligations deriving from the purchase contract to which the interested party is involved and / or for the acquisition of the necessary contractual information always and exclusively activated upon request of the latter (Art. 24, Lett. A and B, D. LGS. 196/2003).

Request for personal data cancellation

Personal data is collected for the purpose of registering the customer and activating the procedures for the execution of this contract and the related necessary communications towards him; these data are processed electronically in compliance with the laws in force and may be exhibited only at the request of the judicial authority or other authorities for this purpose by authorizing law. The interested party enjoys the rights referred to in art. 7 d. lgs. 196/2003, namely: to ask for confirmation of the existence at the Landi headquarters of their personal data; to know their origin, the logic and the purposes of their treatment; to obtain updating, rectification, and integration; to request cancellation, transformation into anonymous form or blocking in the event of unlawful processing; to oppose their processing for legitimate reasons or in the case of use of the data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication. Obtaining the cancellation of your personal data is subject to sending a written communication sent by email to info@lrlandi.it and customerservice@lrlandi.it or mailing to the headquarters of the company The owner of the personal data collection is Landi Confezioni Srl, via Mario Fabiani 60 - 50053 - Empoli (FI)